Shipping Policy

Shipping Policy

Effective date: September 8, 2026

We currently ship to delivery addresses in the United States only.

Free standard shipping

We offer free standard shipping on eligible orders shipped within the United States. The available shipping method and any applicable limitations will be shown at checkout.

Processing and delivery estimates

  • Order processing: 1–2 business days after payment authorization, excluding weekends and U.S. holidays.
  • Estimated transit time: 4–6 business days after shipment.
  • Estimated total delivery time: approximately 5–8 business days from order placement.

These are estimates, not guaranteed delivery dates. Carrier delays, weather, holidays, address issues, high-volume periods, and events outside our control may affect delivery.

Order and address information

Please review your shipping address before submitting an order. Contact us promptly if you need help with an address issue. Once an order has entered fulfillment or is with a carrier, we may not be able to change the address or cancel the shipment.

Tracking and delivery

When tracking is made available by the carrier, we will provide it to the email used at checkout. Title and risk of loss pass as required by applicable law and the carrier's delivery record may be used when reviewing a delivery issue.

Damaged or incorrect orders

If an item arrives damaged, defective, or materially different from your order, contact us within 30 days of delivery under our Refund Policy. Please include your order number and photos of the issue.

American Appliance operates VOLTGRID.